FAQ'S
Frequently asked questions about Alright Bruv by PositiveHug, including our Shipping and Returns - Links on page and in footer menu
Orders & Support
We’re here to ensure your shopping experience is smooth and enjoyable. If you have any questions or need assistance with an order don’t hesitate to reach out. We’re happy to assist you every step of the way.
Shipping & Returns
We want you to enjoy your purchase! Our shipping process is quick and reliable, with options that fit your needs. If for any reason you’re not completely satisfied, our simple returns process makes it easy to return items. Learn more about our returns policies to ensure a hassle-free experience.
Product Info
Explore the unique features of each product in our collections. We provide detailed information to help you make the best choice as well as sizing charts in the product description section.
Yes, absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, feel free to contact us.
Shipping costs may vary depending on your location and the weight of your order. During the checkout process, you will be provided with various shipping options (express shipping if available) along with their respective costs. Choose the option that best suits your needs and budget.
Every item sold is made to order. Your pieces are made in various locations across the UK & overseas. Therefore, it's not always possible to ship these to you from the same location in one shipment.
We accept various payment methods, including Klana, major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms. Rest assured that your payment information is protected and encrypted for a secure transaction.
Yes, we offer international shipping to many countries. However, please note that international shipping times and costs may differ from domestic shipping. Make sure to review the shipping options available for your country during the checkout process. Any taxes or duties applicable would be at your own cost.